EFFECTIVE
DATE: September 01, 2009
This
Privacy Policy (Policy) discloses the practices of Herbal-H.com
concerning personal information we obtain about you. By using
Herbal-H.com, in any way accessing Herbal-H.com, or using other
services of Herbal-H.com (collectively the Services), you are accepting
the practices described in this Policy.
This
Policy notifies you of: (a) what personal information of yours is
collected when you access Herbal-H.com and/or use the Services or
purchase any product; (b) how the information is collected; (c) how the
information is used and shared; (d) our efforts to maintain the
security of Sensitive Information; and (e) other details concerning
your personal information and our policies.
This
Policy does not apply to the practices of companies that Herbal-H.com
does not own or control, or to people that we do not employ or manage.
Information Collection and Use
Information collected by Herbal-H.com is stored in a single, secure
database, accessible only by Herbal-H.com. Herbal-H.com collects
information from our paying customers or other persons who use, attempt
to use, or purchase Herbal-H.com products or the services at several
different points and from different sources, all or some of which may
apply to you.
*
Registration
When you sign up as a customer or potential customer, we ask for, and
you are required to give, your name, address, zip code, telephone
number, email address, credit card or checking account number, and
credit card expiration date. Once you register as a customer with us,
you are not anonymous to us.
*
Cookies
Cookies are alphanumeric identifiers that we transfer to your computers
hard drive through your Web browser.
*
Log Files
Herbal-H.com automatically receives and records information on its
server logs from your Web browser, including your IP address, cookie
information, and the page you requested. We use IP addresses and
cookies to analyze trends, administer the site, track members and users
movements, and gather broad demographic information for aggregate use.
IP addresses are not linked to your personal information.
*
Information from Other Sources
for reasons such as improving personalization of our Service (for
example, providing better product recommendations or special offers
that we think will interest you), we might receive information about
you from other sources and add it to our account information. We also
sometimes receive updated delivery and address information from our
shippers or other sources so that we can correct our records and
deliver your next purchase or communication more easily.
Use
of Information
Information we collect is generally used for the following purposes:
1.
To build features that will make the services available on our site
easier to use. This includes faster search requests, better member
support and timely notice of new services and special offers.
2.
To improve our marketing and promotional efforts, to analyze site
usage, improve our content and product offerings, and customize our
sites content, layout, and services. These uses improve our Services
and better tailor them to meet your needs.
3.
To resolve disputes, troubleshoot problems and enforce our Terms and
Conditions of Use. At times, we may look across multiple members or
users to identify problems or resolve disputes, and in particular we
may examine your information to identify members using multiple Member
Ids or aliases.
We
reserve the right to disclose personal information, including Sensitive
Information, when we believe that such disclosure is appropriate to
comply with the law or a request by a government official, to protect
the rights or property of Herbal-H.com, or to enforce our Terms and
Conditions of Use. In the event that Herbal-H.com or substantially all
of its assets are acquired by a third party, member information and
Sensitive Information may be some of the transferred assets.
Agents
We employ other companies and individuals to perform functions on our
behalf. Examples include fulfilling orders, delivering packages,
sending postal mail and e-mail, removing repetitive information from
member lists, analyzing data, providing marketing assistance,
processing credit card payments, and providing member services. They
have access to personal and Sensitive Information needed to perform
their functions, but may not use it for other purposes.
Special Offers and Announcements
Active customers and former customers will occasionally receive
information on products, services, special deals, and a newsletter.
Security
Herbal-H.com takes every precaution to protect our users and members
Sensitive Information, both online and offline. Your Sensitive
Information is password-protected for your privacy and security.
Sensitive Information is encrypted and is protected online with the
best encryption software in the industry - SSL.
Sensitive
Information is also protected offline in our offices. Only employees
who need the information to perform a specific job (for example, a
billing clerk or member services representative) are granted access to
Sensitive Information. Furthermore, all employees are kept up-to-date
on our security practices and changes in those practices. Finally, the
servers that we store Sensitive Information on are kept in a secure
environment. If you have any questions about the security at our
website, you can send an email to us using Herbal-H.com online contact
form.
Other Sites
Herbal-H.com forwards users and members to other sites. Please be aware
that Herbal-H.com is not responsible for the business and privacy
practices of these other sites. We encourage you to be aware of this
when you leave our site and to read the legal notices and privacy
policies of each and every website you visit.
Correction/Updating Personal Information
If a members personal information changes we will endeavor to provide a
way to correct or update that members personal data provided to us.
Visit our Customer Care section to update
Notification of Changes
If we decide to change our Policy, we will post these changes on our
Homepage or provide other notification of our revised Policy so our
users and members are always aware of what information we collect, how
we use it, and when we disclose it.
Childrens Online Privacy Protection
Herbal-H.com serves general users of the World Wide Web. We support and
comply with the Childrens Online Protection Act (COPPA) and we do not
knowingly collect information from children under the age of 13, nor do
we share such information with third parties. Children under the age of
18 may use Herbal-H.com only with the involvement of a parent or
guardian.
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